We’ve talked about technology, risk reduction, and ease of use. These are cornerstones of what we provide. But there’s an old adage that great companies are made with great people—and we believe that wholeheartedly. One of the areas we pour our time and effort into is  service .  Summary Technology and risk controls are only part of an effective contractor management program—the human element still matters. This article explores why timely, knowledgeable support plays a criti

In previous discussions, we’ve explored the importance of  due diligence  and the implications of Alberta’s  OHS Proactive Inspection Program , which places clear responsibilities on  prime contractors  and  service providers . Recognizing the need for a strategy is the first step—but the real challenge lies in  building a system  that supports it.  Summary Managing contractors is most effective when risk is addressed through multiple, deliberate layers rather than a single c

When you hire a contractor to perform work on your behalf, you're not just entering into a business arrangement—you're assuming a  legal responsibility. Under Canadian law, specifically  Section 217.1 of the Criminal Code , you are required to exercise  due diligence  to prevent harm to employees, contractors, and the public.  But what does due diligence actually mean?  Summary Hiring contractors carries clear legal responsibilities, including proving due diligence under Cana